Billing Options

Choose the payment plan that works best for your budget.

There are several plans available to you so you can find a payment plan that best fits your budget:

  • Full Pay Plan – you pay the whole policy premium at the time you start your new policy or renewal term
  • Monthly EFT – a monthly installment payment will be drawn automatically from your designated checking or savings account
  • Bi-monthly Check Plan – you make a payment every other month by check
  • Quarterly Check Plan- you make a payment every three months by check
  • Bi-monthly Credit Card Plan – a recurring charge will be applied every other month to your credit/debit card
  • Quarterly Credit Card Plan – a recurring charge will be applied every three months to your credit/debit card

How to pay by credit/debit card (applies to all policies)

You can make a credit/debit card payment in two ways:

  • Online at www.wolverinemutual.com
  • By contacting our accounting department at (800) 733-3320, option 3 ($6 convenience fee applies)
  • We accept Visa, Mastercard and Discover

Online

Click on the Make a Payment link at the top of our website’s home page. You will be prompted to enter the policy number (of the policy you want to make a payment on), your last name and your five-digit mailing zip code to start the process. Note: policies in the name of a business or LLC should enter just the policy number and zip code.

Please note that:

  • We are unable to accept an online payment using your bank account and routing numbers (only credit/debit cards)
  • Payments posted 4:00 p.m. or after (Eastern Time) will be credited to your account the next business day

Pay by Phone

Call our accounting department at (800) 733-3320, option 3. This service is available Monday–Friday, 8:00 a.m. to 4:30 p.m. (Eastern Time), excluding holidays. A $6 convenience fee will be added to your payment.

Choose your payment method

  • Mail your payment in the remittance envelope provided to our lock box at Wolverine Mutual Insurance, P.O. Box 88062, Chicago, IL 60680-1062
  • Pay online at www.wolverinemutual.com
  • Pay by phone. Call our accounting department at the following numbers: 
    • Phone: (269) 782-3451, option 3
    • Toll Free: (800) 733-3320, option 3
  • Set up a recurring payment plan with your credit/debit card or have payments taken directly from your bank account.
  • Drop off payment at your Wolverine Mutual agent’s office and they can forward it to us. We recommend you contact your agent prior to dropping it off to make sure they provide that service.

Change your billing plan at any time

You can change your billing plan at any time. However, when you receive your bill you must pay it under the current plan. For example, if you are on a bi-monthly check plan and want to switch to Electronic Fund Transfer (EFT), you can make the change by contacting your agent and completing our EFT/Credit Card Authorization form (see below) or by emailing the form directly to us at This email address is being protected from spambots. You need JavaScript enabled to view it.. However, you will need to pay your current premium as originally billed. Your new payment plan will go into effect with the next billing. 

EFT/Credit Card Authorization Form PDF

Fee Structure

  • Online payment: no service fee
  • Full Pay Plan: no service fee
  • Monthly EFT Plan Service Fee: $1 for each installment
  • Installment Service Fee: $8 for all non-EFT installment plans
  • Convenience Fee: $6 for credit/debit card payments processed over the phone
  • Late Fee: $20; this fee is not applied until your bill is past due two full days
  • Reinstatement Fee: $20 if your policy cancels and your reinstatement is accepted
  • Non-sufficient Funds Fee: $30; applies to checks, EFT and recurring credit/debit plans

Contact us to discuss payment options, billing questions or payment status.

You can contact our accounting department Monday-Friday, 8:00 a.m. to 4:30 p.m. (Eastern Time), excluding holidays:

Phone: (269) 782-3451, option 3 or (800) 733-3320, option 3

Fax: (888) 298-4516

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Proudly saying “It’s covered” since 1917.

Most days go well. Then it happens. An accident. Nasty weather. A fire. A break in. Suddenly you need financial help to repair or replace what’s been damaged or lost.

For over 100 years, Wolverine Mutual Insurance Company has proudly told our policyholders that “it’s covered” when they need that assurance the most. Through a conservative stewardship of our policyholders’ money, personal property insurance policies that are written to truly protect what they own and a company-wide compassion during tough times, we’ve built a family of customers, agents and employees that have spanned generations. Our legacy of longevity has helped tens of thousands of people in Michigan, Indiana and Wisconsin feel more secure and we hope you’ll be part of our story over the next 100 years, too.

 

Wolverine’s Claim Service Rated the Best in Michigan

Every two years, the Michigan Association of Insurance Agencies (MAIA) asks its member agencies to rank their carriers in their Agent Survey of Companies.

In the recently-released 2016 survey, Wolverine Mutual was ranked 1st in the Claims Handling in Personal Lines category. We not only earned top billing in this important category but our score was the single highest score in any category in the survey.

We’re thrilled with the honor!

Nothing is more important to us than providing fast, fair and responsive claim service to our valuable policyholders. You can count on our commitment to deliver an excellent claims experience.

sofaWe can help you ...

  • Get a quote - When you need better coverage and service, click here.
  • Pay your bill - We offer easy payment to fit your budget and time. Click here.
  • Make a claim - Have a claim? For a quick response, click here.

 

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